Manufacturers and bespoke products
Let customers specify it. Make it once.
Bespoke work depends on getting the specification right before anything is made. We help customers describe what they want clearly and help your team carry that through from quote to delivery.
- No website needed to start
- Demo available
Sound familiar?
Where bespoke work gets stuck.
- Enquiries arrive with half a specification and need several rounds of questions.
- Quotes are priced by hand, and two people may price the same job differently.
- Changes during production are agreed by phone and not recorded.
- Material and component costs move, and supplier comparisons are rarely revisited.
Recognise one of these? Book a chat
Headache finder
What’s your biggest headache?
Two quick picks, no typing. You get the change that could help, the step from specification to delivery it touches and the services that could fit. Nothing is promised.
Illustrative example
Your result
Pick your biggest headache and how you mostly sell to see where to start.
What changes
What could change.
- Customers choose from options you can actually make, so enquiries arrive complete.
- Quotes start from agreed pricing rules, so the same job gets the same price.
- Changes are approved against a numbered version and kept on record.
- Material and component suppliers are compared on specification, lead time and total cost.
Possibilities we work towards with you, not promised results.
Book a chat about yoursAn example journey
How it could work, from first choice to delivery.
Illustrative example: made up to show how the steps fit together. It is not a client story.
Step 1: Configure
A customer chooses dimensions, materials and finishes, and the tool rules out combinations you cannot make.
Step 2: Review
Your team receives the specification with an example estimate and confirms the final price.
Step 3: Approve
The customer approves drawings or samples against a specific version, so changes are recorded.
Step 4: Make and deliver
Production and delivery stages are visible to the team and, if wanted, to the customer.
Questions at any step? A person replies.
How we help
Services that often fit.
A starting point, not a package. After a conversation we suggest only what is worth doing, with the scope and price in writing before you commit.
No website yet?
Some manufacturers work mainly through trade relationships and have little online presence. We can begin with a conversation about how orders are specified, priced and made today.
The £300 per month offer is for brochure and lead-generation websites. Everything else is quoted after a meeting, once the scope is agreed. How pricing works
Our products are too complex for a configurator. Is that true?
Sometimes. Often a tool can handle the common options and pass unusual requests to your team. We look at your range before recommending anything.
Can a configurator link to our production system?
Possibly. It depends on what access your production system allows, which we check during scoping.
Can you help with sourcing materials?
Yes. We can review what you buy and compare suppliers on specification, lead time and total cost. Changing supplier remains your decision.
Is the headache finder a real assessment?
No. It is an illustrative example, written on this page from your two picks using fixed rules. Nothing is sent anywhere until you choose to send it. In the chat we look at how orders are actually specified, priced, changed and made today.
Do we need a configurator to start?
No. The first step is often a clearer enquiry form or pricing rules your team agrees on. A tool customers use themselves can come later, if at all. You decide what, if anything, is worth doing.
Try the demos
Any type of business can enquire. What matters is the need and the fit, not the industry.
Ask us
Tell us how orders are specified now.
A line or two on what you make, how customers ask for it and where the questions pile up is plenty. If you used the headache finder above, the result comes with your message. A person reads every message and replies by email to arrange a chat.
Next step
Let’s talk about the questions you answer every week.
Bring how a job goes from first enquiry to delivery today. We will say plainly what could help first, and what is not worth doing yet.